This manual covers:

• The basic philosophies of selling in a restaurant
• Using positive thinking and enthusiasm
• Rewards for the server and the restaurant
• The importance of knowing the menu
• 5 stages of successful selling
• Rules for Selling with Suggestions
• Sample dialogs to use
• Different types of guests
• Measuring employee sales performance

Use this book to help employees learn the easiest and most effective ways to sell and to track results.

• How to Sell Appetizers
• How to Sell Desserts
• How to Sell Specialty Drinks
• Food and Drinks That Go Along
• How to Sell Go-Alongs
• Tracking Menu Marketing Performance
• Guest Says...You Say
• Tic-Tac-Dough

and others 

A detailed manual that teaches the role of a server, focusing on the benefits of selling with suggestions.  Use this manual with each new employee to help them learn the steps to superior service, service priorities, and the rewards of selling with suggestions.

Learn

• Games Management Plays
• Menu Knowledge Needed to Sell with Suggestion
• The Different Types of Guests
• Personality Characteristics for Seilling
• Games Servers Play

To be effective in Selling with Suggestions, each employee must understand the importance of their role in the success of the restaurant.  This simple guidebook walks each employee through the steps of learning to Sell with Suggestions and how their actions impact the restaurant and the guest. 

This workbook emphasizes:

• The Golden Rule
• Enthusiasm
• Determining Needs
• Selling Smart
• Being a Success

Use this graphic illustration to show each employee the benefits to the customer, the employee, and to the restaurant, of Selling with Suggestion.  this presentation illustrates techniques and details dollars and cents results of effective Selling with Suggestions. 

Selling with Suggestions is a powerful tool that you can use to increase guest satisfaction, and restaurant profits.  But don't stop with Selling with Suggestions.  There are many additional things that you and your service staff can do to build sales, profits, and customer loyalty.

Focus on:

• Creating Signature Service
• Recognizing First-Time Guests
• Timing Guidelines for Service
• Magic Moments
• The Management Connection